Duane Brown

Archive for July 20, 2010

Secondary Installer AutoCAD MEP 2010

Issue

To reset the default AutoCAD® MEP 2010 user settings, you want to reinitiate the secondary installer.

Solution

To reset the AutoCAD MEP 2010 default user settings, you must first delete your application files and registry entries for the program. Follow these steps:

Note: Make sure that you back up any customized AutoCAD MEP 2010 files before starting this procedure. CLICK HERE FOR STEPS

  1. Log on to the workstation as the user.
  2. On the Start menu (Windows), click Run.
  3. In the Run dialog box, enter regedit.
  4. In the Registry Editor, locate the following subkey and delete it:HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R18.0\ACAD-8006:409
  5. Exit the Registry Editor.

In Windows Explorer, locate and delete the following application folders:
XP:
C:\Documents and Settings\<user name>\Application Data\Autodesk\MEP 2010 (Copy and Paste this as a backup)

C:\Documents and Settings\<user name>\Local Settings\Application Data\Autodesk\MEP 2010

VISTA:

C:\Users\<user name>\AppData\Roaming\Autodesk\MEP 2010 ((Copy and Paste this as a backup)

C:\Users\<user name>\AppData\Local\Autodesk\MEP 2010

The user should now be able to launch AutoCAD MEP 2010. When the product is opened, the files and folders that were deleted will be recreated by the secondary installer.

Warning! Problems caused by improperly editing the Windows registry could render your computer operating system unusable. Microsoft provides a wealth of critical information that you need to know about the registry in the Microsoft Knowledge Base at http://support.microsoft.com/support.

Use the Microsoft® Registry Editor only at your own risk and only after backing up the registry as well as the system.dat and user.dat files as outlined for your operating system in the Microsoft Knowledge Base and in the related solution, TS66513. Additional information about the registry is also contained in the Help topics in the Microsoft Registry Editor.


Revit 2010 products hang at or before splash screen

TS15145616

Issue

When you launch a Revit® 2010 product it hangs at or before the splash screen.

Solution

This can occur because of a conflict with a Communication Center file. Delete the following file, if present on the workstation at the following location:

Windows XP

Autodesk Revit Architecture 2010
c:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Autodesk\Revit\Autodesk Revit Architecture 2010\ENU\Components\WebServices\WSCommCntrData.xml

Autodesk Revit Structure 2010
c:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Autodesk\Revit\Autodesk Revit Structure 2010\ENU\Components\WebServices\WSCommCntrData.xml

Autodesk Revit MEP 2010
c:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Autodesk\Revit\Autodesk Revit MEP 2010\ENU\Components\WebServices\WSCommCntrData.xml

Windows Vista \ Windows 7

Autodesk Revit Architecture 2010
C:\Users\%username%\AppData\Local\Autodesk\Revit\Autodesk Revit Architecture 2010\ENU\Components\WebServices\WSCommCntrData.xml

Autodesk Revit Structure 2010
C:\Users\%username%\AppData\Local\Autodesk\Revit\Autodesk Revit Structure 2010\ENU\Components\WebServices\WSCommCntrData.xml

Autodesk Revit MEP 2010
C:\Users\%username%\AppData\Local\Autodesk\Revit\Autodesk Revit MEP 2010\ENU\Components\WebServices\WSCommCntrData.xml